Alexandr P."To begin with, I'd like to say special Thank You to Kenny Zingarelli for his outstanding commitment in helping me buying my first dream car. Maple Volkswagen has really fair prices and its stock is pretty diverse. I was VERY happy to find a jetty gli 2012 in stock, which is what I bought the same day, thanks to the great atmosphere, professionalism and customer friendly staff that works there. I would recommend Maple Volkswagen to anyone who wants to purchase a car."
Rohan D."I have once again leased a CR-V at Maple Honda last week. This is the third vehicle at Maple Honda I have leased in the past 5 yrs. I always liked going to Maple Honda because of the way they treat their customers. However, meeting Ray Mehta as the Sales Rep this time made my experience a stress free and enjoyable one. He was very knowledgeable, answered all my questions and ensured that I knew all the new features of the vehicle on delivery. This was my best car leasing experience I have ever had!!! No doubt I would recommend Ray to anyone thinking of getting a vehicle at Maple Honda. Thank you Ray!"
Mary B."We recently purchased a new Honda CRV from Number 7 Honda. I would like to share with you our experience with the staff, specifically Manuel Carvalho, New Vehicle Sales Rep. Manuel no only provided "exceptional service", his knowledge, friendly approach and honesty is what made purchasing the vehicle a pleasant experience. Number 7 Honda was one of 3 dealerships we visited and it was the staff the brought us back. Manuel is a very seasoned employee with a skill set that can only be attained through many years of working experience. Manuel was accommodating to our needs whether it was setting up a time to meet to discuss options to purchase or the perfect time to pick up our new car, he made it happen. I was impressed at the amount of knowledge he knew about this car. What I love most about Manuel was his honesty and sweet smile. He should be the pillar of example to any new employee wanting to embark on becoming a sales representative and shadow Manuel and learn from him what cannot be taught in "theory" however in practice by observing. Thank you Manuel for everything you have done to make this car purchase an experience we will never forget. We will soon return as we need second vehicle and would love to do business again."
Alexus R."Came here to get an oil change and have sometime else on my car looked at. I've been to a few other Hondas in the GTA to get service done and I've never gotten better service! A lot of the other Honda dealerships have very bad customer service. Very impressed with Number 7 Honda and definitely bringing my car back here."
Rahul H."I did my research on internet (Auto trader) for a pre-owned SUV and wrote an email to express my intention to buying a car from BMW Kingston. Troy Davey from bmw kingston immediately responded to my email and asked my requirements. He then helped me analyzing my needs and budget. He made some very informative suggestions. I felt that I can trust him and buy a car from him, I felt that I got a professional service from him and he is smart and on my side (in general, I am a conscious buyer and I suspect anyone try to push to sell me anything). But, with Troy , I felt that he is on my side and take my budget and requirement into the consideration. Troy and his manager Justin were very helpful. They have help me adjust the price and option. so that the price is within my budget. Finally, I am really impressed with Troy and the peoples in BMW Kingston to help me buy my car, I am extremely impressed by the whole team.! Finally, My wife loving her New SUV.!!"
Jane K."BMW Kingston took extraordinary care of me, our daughter and puppy last week, when we pulled up to the dealership at closing time in a tow truck. Prior to our arrival, we had contacted them and received excellent advice from a service advisor, Jennifer; this was followed up by a call back from Ashley, to see if we were fine and 'on our way'.
As we pulled in, we were met by three staff members. They graciously allowed my daughter to bring our puppy inside and made sure she was comfortable while I signed the necessary forms with Justin, their sales manager (the service department was closed by then as it was mid-evening). All of them stayed well past closing time to ensure our needs were met and one of the sales consultants, Dustin, even offered to drive us to the local Avis! He stayed with us until we were safely in the rental car, which was very reassuring as we weren't familiar with the area. That night the staff at BMW Kingston demonstrated a very high level of professionalism and dedication - their care and attention were most reassuring.
Over the next few days, BMW Kingston seamlessly coordinated the replacement of our front tires, and handled the interactions with the insurance company, as we had a tire insurance policy. We received daily, and sometimes twice daily, updates from Kory, their operations manager. When my husband and I picked up our car, we were met by several staff members and Scott, the general manager of the dealership. We were delighted that, not only had the tires been replaced, but the car had been freshly detailed.
Bravo BMW Kingston! You have truly met and exceeded our expectations, and transformed a stressful experience into a positive! We would highly recommend this BMW dealership - these team members are true professionals and do the BMW name proud!"
Christopher C."I usually find that the service the departments in most dealerships are filled with people that don't like their job and really don't care to help the customer. I'm happy to say that the experience with Maple Honda was nothing of the sort. I was helped by a gentleman named Seng in the service department. Seng was more than willing to spend time answering my questions and he was able to provide very competitive pricing. Overall a very good experience and I would definitely recommend this dealership to a friend or family member."
Jaymee A."My family and I just purchased a car from Calvin at Mercedes-Benz Durham. Calvin was awesome! He made the process quick and easy. He was very patient, no pressure to buy and we never felt rushed. He went above and beyond to find the vehicle with the specific options and colour we wanted. Even after changing my mind on the colour of the car last minute, he remained patient. There were no games - final price was exactly what we discussed. Living an hour away and with little ones, Calvin communicated by phone, text and email to save us time and the commute. Thank you! Picking up the vehicle was a great experience as we were greeted with a warm welcome, they knew my name and had smiles all over. And once we were in our new car, Calvin took the time to explain the different features of the car and took a quick drive with us to make sure I was comfortable driving it. We love our new car and we just want to say Thank you to Calvin and the team at Mercedes-Benz Durham for making the experience a good one!"
Michael S.
"What can I say? Ed and Kal -- you really helped us out of a bind. Thank you so much. We have been an Acura family since our 1990 Integra GS, so we know the brand pretty well. We have dealt with many Acura dealerships over the years and I have to say, the folks at Acura of Oakville are a "Class Act". When our 2005 Acura MDX finally gave out after many years of faithful service, the team at Acura of Oakville -- from Rui, Dave and Steve in the Service Department to Kal and Ed from Sales -- got us set up into another vehicle as quick as possible. Service was incredible as they guided us into the right options to fit out family. We can't thank you enough! Finally, many thanks to Carmen for setting the example of how customer service should be done. We will definitely be coming back for our next Acura."
Brent Clifford
"The entire experience dealing with the team at Acura of Oakville was a pleasure. Congratulations Carmen on building a Sales Team that is truly focused on customer service! We are the happy drivers of two vehicles from Acura of Oakville."
Noemi Malaki
"We visited Nissan today to inquire about a new vehicle that we're in need of. Our contact, Wilson, helped us from the beginning right through to the end - assessing our needs, finances, wants - and was very thorough in his explanation. We now have the Nissan Murano as our #1 option, and we feel secure in this decision. If all goes well, we will be new owners of this amazing vehicle! Thanks to Wilson for all of his assistance and patience."
Todd Kirton
"We are so happy with the purchase of our Murano at Alta Nissan Richmond Hill! We are so grateful to have Minho in our corner. We are very picky consumers, and Minho equipped us with the knowledge to make a confident, well-informed decision. The process was incredibly smooth from beginning to end. Thank you, Minho for navigating us through such an enjoyable experience! Our five-star rating, is well-earned and well-deserved."
D Kwok
"Alan exemplifies great customer service. Time and time again, he knows how to deliver an excellent customer experience. He is friendly, accommodating, knowledgeable and understanding."
RATHY SIVAYOGAM
George was the best!
"Purchasing the used Toyota Rav 4 was an amazing experience. Everything went well with our purchase process. George was amazing right from the beginning I initially contacted him till the end of our purchase. George was excellent! He was the best!! I would give him 10 stars for his professionalism, knowledge and attend to every detail.
We are happy with our purchase and so far we are enjoying our car. George explained every features of the car in detail and offered his help to call him if we run into problems. I would recommend George to anyone and we are truly happy with the whole experience. The service was amazing."
Andres Mendoza
"The service here is great. Maple Acura has excellent customer service skills. The sales/leasing consultant Eric Truong was of amazing service in helping me make my purchase. By the end of the day I was very satisfied with all the help that was provided in making my purchase. I recommend that if you are looking for excellent service and assistance that you go to Maple Acura."
Sway Z
"I'd like to thank the Castle Honda team for making sure I was properly taken care of. The customer service was outstanding. There is always someone to hear what you have to say and will care deeply about your opinion. Not to mention will not let you leave without being satisfied. I will definitely be returning to purchase another vehicle in the future."
Sandeep Ghotra
"I got my first car in Canada a Honda Civic 2016 here. I am very happy with the service they provide. I was confused between the Hyundai Elantra, Toyota Camry and the Honda Civic. Wayel Hena the Leasing manager at Castle Honda helped me out of this dilemma. He helped me selecting the best out of all.
Wayel has excellent knowledge about the product. The service he provides is commendable. Finest Customer service I have ever experienced. I would like to thank Wayel for such a great service and great deal. Thanks to Castle Honda."
